This policy describes the information PM Artist Studio (PM) collects from you when you visit our websites, how we use that information, and our legal basis for doing so. By using our services, you acknowledge that you have read and understand this Privacy Policy and our Terms of Use.

TLDR Summary

• Data Sale: We do not sell your personal data.

• Order Fulfillment: We collect necessary contact and payment details to process and fulfill your orders.

• Cookies & Analytics: Used for essential site functionality, cart items, traffic analysis, and targeted marketing tools.

• Breach Notification: 72-hour notification commitment in the event of a security breach.

• Marketing: Easy opt-out/unsubscribe options available at any time.

1. Information We Collect

We collect information when you register on our site, place an order, enter a contest or sweepstakes, respond to a survey/communication, or interact with other site features:

• Account Registration & Ordering: Name, email address, physical mailing address, phone number, and transaction details. (Note: You may also visit our site anonymously).

• Gift Recipients: Name and shipping information provided to fulfill gift purchases (never used for marketing purposes).

• Private Data: Payment details, account passwords, IP addresses, phone numbers, purchase history, private profile preferences, and direct support communications are kept strictly confidential and not publicly displayed.

2. How We Use Your Information

We use the information collected from you in the following ways:

• Personalization: To tailor site experiences and deliver product offerings aligned with your interests.

• Order Processing & Support: To quickly process transactions and manage customer service inquiries (including order updates and package tracking details).

• Promotions & Site Features: To administer contests, surveys, or special promotions.

• Email Updates: To send periodic email notifications and promotional updates if you have explicitly opted in.

3. Third-Party Service Providers & Disclosures

To operate our business effectively, we share necessary data with trusted third-party service providers bound by strict confidentiality agreements:

• Payment Processing: Transactions are processed securely via PCI-compliant payment gateways, including PayPal, Stripe, and Etsy. We do not store sensitive credit or debit card details on our local servers.

• Analytics & Advertising: We use analytics tools (such as Google Analytics) and tracking pixels (such as the Meta/Facebook Pixel) to analyze site traffic, user interactions, and advertising effectiveness.

• Email & Marketing Services: Email broadcasts and notifications are managed through external email marketing platforms. We use tracking pixels in emails to monitor open rates, link clicks, and order conversions.

4. Data Protection, Security & Retention

We implement a variety of security measures to maintain the safety of your personal information:

• Personal data is secured behind restricted networks and accessible only by authorized personnel bound by confidentiality agreements.

• All sensitive transaction information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our databases.

• Data Breach Response: In the event of a security breach, affected customers will be notified within 72 hours of discovery.

• Data Retention: We retain customer order and transactional records for as long as necessary to fulfill orders, resolve disputes, and satisfy legal, tax, and accounting requirements (typically 5 to 7 years).

5. Cookies Policy & Privacy Signals

We use cookies to enhance your browsing experience and support site functionality:

• Shopping Cart & Preferences: Remembers items in your cart and saves your site preferences.

• Analytics & Performance: Helps us compile aggregate data about site traffic and user interactions.

• Managing Cookies & Opt-Outs: You can disable cookies or adjust preferences through your web browser settings (Chrome, Edge, Firefox, Safari). Note: Disabling cookies may limit certain site features, such as shopping cart persistence.

• Browser Signals: We honor automated browser privacy preference signals, such as Global Privacy Control (GPC), where required by applicable law.

6. Your Rights & Options (GDPR, CCPA/CPRA & US Regional Rights)

Depending on your place of residence, you may have specific rights regarding your personal information:

• Opting Out of Marketing: Unsubscribe anytime via the link at the bottom of our emails or contact us directly at [email protected].

• Do Not Sell or Share My Data: We do not sell your personal information for monetary compensation. To the extent that cross-context behavioral advertising (e.g., tracking pixels) is defined as “selling” or “sharing” under state laws like the CCPA/CPRA, you may opt out by disabling non-essential cookies.

• Access, Correction & Deletion Requests (DSAR): You have the right to request access to, correction of, or deletion of your personal data. You may update billing/shipping info directly within the My Account section or email us to request full deletion of customer records (subject to necessary legal record-retention requirements).

7. Account Security & External Links

• User Responsibility: You are responsible for maintaining the confidentiality of your account password and login details.

• Third-Party Links: Our website may contain links to external sites. PM Artist Studio is not responsible for the content, security, or privacy practices of external third-party websites.

8. Children’s Privacy

PM Artist Studio does not knowingly collect personal information from children under the age of 13. Minors under 18 may only use the site with parental supervision. If we learn a child under 13 has provided personal information, it will be deleted immediately.

9. European & EEA Residents

If you reside in the European Economic Area (EEA) or the UK, you have the right to object to data processing or lodge a complaint with your local Data Protection Authority (e.g., the UK Information Commissioner’s Office).

Questions & Feedback

If you have any questions or concerns regarding our Privacy Policy:

• Email: [email protected]

• Visit: Contact Us

• Support Hours: Monday – Friday | 9:00 AM – 5:00 PM CST