FAQs

Frequently Asked Questions

Sometimes our stencil may have some of the adhesive from the cutting mats. Simply take some hand sanitizer/rubbing alcohol and a cloth and gently wipe the sticky areas. Here's a video link showing how simple it can be Watch Video

Arty friends outside the U.S. that have or have not met the free shipping requirements are responsible for all duties, tariffs, and VAT associated with their package. For more detail on shipping, please see our Shipping & Delivery.